Cash Program Manager (Mercy Corps)
The Cash Program Manager is a key position of the field leadership in Northeast Nigeria, responsible for drafting and disseminating a Cash Transfer Programming (CTP) response strategy and standard operating procedures applicable to the Northeast portfolio. The Cash Program Manager will help articulate the vision for Cash Transfer Programming development and quality as an integral component of the overall response in Nigeria. The Cash Program Manager will take a lead role in representation at the cash coordination mechanisms in country.
The responsibilities of the position will include technical capacity building, mentoring and guidance for in-country programs and staff working on CTP, develop and support set-up of CTP programs, and support CTP coordination and harmonization efforts across Mercy Corps programs and locations. The position will monitor the context and implementation environment as well as the program quality to ensure it remains conducive for CTP expansion (this includes yet not limited to: market viability, financial sector viability, security and community acceptance of CTP). The position will also be responsible for exploring local partnerships and funding opportunities for both immediate programming with an eye to long-term development and create those linkages along with senior management.
Your responsibilities will include:
- Strategy & Vision
- Promote and give guidance on the centrality of cash transfer programming in the context of the Northeast Nigeria response.
- Work with relevant technical sector advisors and field management to optimize use of cash transfer programming to meet basic needs, food assistance, shelter support, WASH, and early economic recovery.
- Develop strategies to integrate and address the harmonization of cash transfer programming across Mercy Corps implementation areas.
- Develop strategies with the field management and sector leads to ensure that CTP best practices are systematically implemented and up-dated in the overall response interventions.
- Contribute to country-wide strategy development, promoting the centrality of CTP.
- Technical oversight
- Master CTP modalities and apply knowledge for innovative programming as the core methodology of the collective response.
- Coordinate the harmonization of SOPs, tools, and approaches within the Northeast.
- Collaborate with the program teams and the Monitoring and Evaluation function to conduct relevant assessments, present evidence on effectiveness of CTP, and advise on practices around programming for further expansion.
- Identify various partners (local NGOs, financial institutions, private companies and government) necessary for successful CTP implementation.
- Lead on determining the most appropriate cash delivery modality/modalities for the context.
- Develop the capacity of in-country staff working on CTP interventions.
- Infuse market interventions into existing programs to ensure emergency response programs are responsive to local markets and enhance beneficiaries’ coping capacities.
- Monitor CTP programs for minimum standards and program quality.
- Influence & Representation
- Represent the agency at the Cash Working Groups and other relevant coordination mechanisms.
- Nurture relationships with key sector working groups, which implement various forms of CTP.
- Build and manage collaborative partnerships with CTP partners.
- Maintain regular communication with other INGOs, local NGOs, donors and government working on CTP interventions.
- Work with the Regional and HQ Program teams in identifying additional opportunities for medium-term and longer-term programming involving market-driven programming.
- Work closely with relevant field management staff to develop and maintain systems that ensure the safety and security of operating teams when implementing CTP.
- Organizational Learning
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
- Accountability to Beneficiaries
- Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
The ideal candidate for this role will have:
- BA/S in economic development, international relations or other relevant degree;
- 3- 5 years of humanitarian response experience with solid knowledge and experience in cash transfer programming;
- Experience implementing CTP in complex or insecure environments;
- Experience in emergency market assessments and analysis,(including EMMA, RAM etc);
- Experience in infusing market-driven approaches into emergency programming;
- Experience in identifying and developing local partnerships, including with the private sector;
- Demonstrated ability to manage and communicate effectively with team members of varied work styles;
- Demonstrated flexibility and creativity in planning and problem solving;
- Proven ability to learn quickly, lead a program to achieve stated results and objectives;
- Ability to effectively represent Mercy Corps and its interests to key stakeholders;
- Experience working with international NGOs, and/or private sector organizations focused on development or humanitarian assistance;
- Excellent oral and written English skills required; Arabic and/or Kurdish skills strongly preferred;
- Ability to work effectively with an ethnically diverse team in a sensitive environment; and
- Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
The successful candidate will combine exceptional management skills, data analysis skills and experience in maintaining donor and partner relationships. S/he will have an outstanding ability to develop, implement and manage innovative programs within the current and future program structure of Mercy Corps in the region. S/he will also have proven experience with cross-cultural team and capacity building, individual staff development and strong mentoring skills. Prioritizing, problem solving, ability to seize opportunities, attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
Living Conditions / Environmental Conditions